Frequently Asked Questions

Do you have free parking?

The 2240 Lakeshore Blvd W location has free underground parking off of Legion Rd. Just buzz the concierge at the garage door and say, “Citrus.”

At 605 Royal York Rd, we have ample free street parking. You can find free parking across the street, and on neighbouring side streets. The Jain Centre has also graciously allowed our patients to use their parking lot. Please note that spaces to the rear of the building are reserved for staff.

How long are treatments?

The initial assessment may range from 45-60min, depending on the practitioner and the injury. Treatments are booked every 30min. But, some problems take a little less time and some take a little more. Don’t be surprised if the assessment or treatment goes a little long for a complicated problem; we treat people according to their needs and will go the extra mile, time permitting. Just let us know if you have any time constraints.

Do you have a cancellation policy?

We require 24 hours notice for cancellations. Popular appointment times are always in short demand and to be fair to patients who need those appointments and our therapists, we bill the full cost of the appointment for cancellations made with less than 24 hours notice.

What’s an FCAMPT?

An FCAMPT is a Fellow of the Canadian Academy of Manipulative Physical Therapists. It is an internationally recognized credential for physical therapists who pursue advanced orthopaedic education and additional manual therapy expertise. These therapists are leaders in the field who can mobilize and manipulate the spine and peripheral joints with refined technique.

Do I need a physical therapist or a chiropractor?

Chiropractors and Physical Therapists have nearly complete overlap in scope of practice and treat the same conditions. However, they are trained in different academic settings and have some different biases. Chiropractors often use joint manipulation as a hallmark approach to treating the spine. While this is common in physical therapy, historically, the physical therapy approach has been more exercise-based. Both disciplines should use the appropriate manual therapy and exercise for a given physical condition. Patients are well served to use the extended benefits at their disposal to see both disciplines and employ a multidisciplinary approach, getting more than one set of eyes on the problem.